Ilya Zelensky
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Latest activity by Ilya Zelensky
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Ilya Zelensky created an article,
What to include in a support request
When submitting a support request, include as much relevant information as possible so the Qodo Support team can investigate faster.Please include:The area related to your request, such as IDE, Cod...
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Ilya Zelensky created an article,
How to Switch Pre-Release (EAP) Version in JetBrains IDEs
To switch to the pre-release version in JetBrains IDEs, please follow these steps: Go to Qodo IDE page in JetBrains Marketplace From the Versions tab, choose EAP: Choose a version from the list a...
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Ilya Zelensky created an article,
How to Grab a Request ID for Troubleshooting Technical Issues
When you contact our support team about a technical issue with Qodo IDE, providing the request ID helps us quickly identify and resolve your problem. This unique identifier allows our technical tea...
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Ilya Zelensky created an article,
Qodo Status Page
Visit the Qodo Status Page for real-time updates on Qodo service availability.The status page includes current incidents, scheduled maintenance, and historical incident reports. You can also subscr...
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Ilya Zelensky created an article,
How to Raise a Support Ticket
Click "Submit a Request" at the top of the page. Select the relevant product or category. Complete the form with as much detail as possible. Helpful information includes: A clear description of ...
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Ilya Zelensky created an article,
View & Manage Your Support Requests
Sign in or sign up (using the same link) to Qodo's Help Center Click your name at the top of the page. Select "Requests" from the dropdown menu. You’ll see a list of all your current and past requ...
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